From: Yours Truly
To: Clark F. Brown Jr., D.D.S., P.A.
2113 Sarno Rd.
Melbourne, FL 32935
To Whom It May Concern:
This letter is being included along with payment in full for the charges on my account. I am submitting a payment after multiple requests to my insurance company and to your office to try and resolve these charges in the way they were originally presented to me. I was told at the time of treatment that my out-of-pocket expenses would be minimal, and at that time I paid over $100 for services rendered, which I only agreed to after being reassured by Dr Brown and his staff that I would not be responsible for any additional charges.
Unfortunately, this does not seem to be the case as the insurance company has refused to cover the treatment I received, citing preferred alternative methods. No such alternatives were presented to me at the time of treatment. I sincerely believe it is the doctor’s responsibility to advise the patient of every option available to them, and I feel misled by being advised under false pretenses to pursue a course of treatment that was not covered by my insurance policy.
Of course, this is all water under the bridge now. I have no choice but to pay the charges remaining on my account. I am deeply disappointed with this whole experience, and while I believe that insurance itself is mostly to blame – being the cruelest and most worthless idea man has ever conceived – I cannot help but feel that your office carries a great deal of responsibility in this matter. I can assure you that I will not visit your office again, for fear of accruing even more unnecessary charges. I will also advise everyone I know to stay as far away from your practice as humanly possible.
Please enjoy the enclosed check for my remaining balance of $254.40. May it help to clothe and feed your family and/or sports car.
Sincerely,
Brandon de la Cruz
To: Clark F. Brown Jr., D.D.S., P.A.
2113 Sarno Rd.
Melbourne, FL 32935
To Whom It May Concern:
This letter is being included along with payment in full for the charges on my account. I am submitting a payment after multiple requests to my insurance company and to your office to try and resolve these charges in the way they were originally presented to me. I was told at the time of treatment that my out-of-pocket expenses would be minimal, and at that time I paid over $100 for services rendered, which I only agreed to after being reassured by Dr Brown and his staff that I would not be responsible for any additional charges.
Unfortunately, this does not seem to be the case as the insurance company has refused to cover the treatment I received, citing preferred alternative methods. No such alternatives were presented to me at the time of treatment. I sincerely believe it is the doctor’s responsibility to advise the patient of every option available to them, and I feel misled by being advised under false pretenses to pursue a course of treatment that was not covered by my insurance policy.
Of course, this is all water under the bridge now. I have no choice but to pay the charges remaining on my account. I am deeply disappointed with this whole experience, and while I believe that insurance itself is mostly to blame – being the cruelest and most worthless idea man has ever conceived – I cannot help but feel that your office carries a great deal of responsibility in this matter. I can assure you that I will not visit your office again, for fear of accruing even more unnecessary charges. I will also advise everyone I know to stay as far away from your practice as humanly possible.
Please enjoy the enclosed check for my remaining balance of $254.40. May it help to clothe and feed your family and/or sports car.
Sincerely,
Brandon de la Cruz
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posted by Brandon at 4:40 PM
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